The External Impact of Internal Relationships with Antoni Lacinai
Andy Lopata’s guest on this week’s Connected Leadership Podcast is Antoni Lacinai, Global Keynote Speaker and Workplace Communication expert. Antoni’s expertise is looking at the internal culture of an organisation and how that affects how employees engage with clients, suppliers and external stakeholders. If a leader doesn’t set the tone and create a supportive culture within a company, this can frustrate and affect performance. Command and control leadership, silos within a company, is changing to a culture of engagement. Andy and Antoni discuss how you can get leaders to change a toxic culture using empathy, communication and trust and how leaders build that trust. The workplace is changing, is this a generational issue? Antoni believes that this journey from treating people better internally leads to a common cause, community and ultimately benefits everyone and the planet.