Rudeness at work means that:
48% put less effort into their work
47% will work less hours
38% will deliberately lessen the quality
80% lose time worrying
63% lost time avoiding the rude dude
78% has a decreased engagement
66% feel that their performance is lower
12 % quit their job
25% take their frustration out on their customers
People will have a:
17% decrease in their working memory
86% lower performance
38% fewer creative solutions
43% more calculation errors
I got these numbers from the Swedish chamber of commerce, where they posted an interview with research scientist Dan Hasson. Add to this that about 2/3 of an employee engagement is directly dependent on their closest manager’s behavior…
Just think about the effects of being kind, empathic, respectful, positive instead.
Have you experienced rudeness at work?
