By Team Antoni

Giving and receiving feedback is one of the most challenging aspects of workplace communication, especially when feedback includes constructive criticism. When feedback is given in the right manner, it builds trust and fosters a culture of learning, growth, and motivation. However, feedback delivered poorly can create a mess, leading to relationship damage and misunderstanding.

This blog post delves into how feedback can help to improve individuals and teams at the workplace. We will explore practical strategies for both receiving and giving constructive feedback to maximize effectiveness and minimize resistance. We have also included a Feedback Delivery Planner Tool at the end of the blog post to structure your feedback effectively.

How To Give Feedback Effectively

Here are some of the strategies to make sure that your feedback is designed to achieve positive outcomes.

• Be Objective

You need to avoid ambiguity by providing a clear and straightforward to give a clear sense of what they need to work on.

For Example: Instead of saying “You Need to Improve your time management” say something more concrete, like “The last two reports were submitted past the deadline. Can we discuss this topic so that we can manage the timely submissions?” So, pinpoint feedbacks are more likely to be effective and cause no confusion.

• Focus Behavior not Personality

It is of pivotal importance to keep the feedback talking about behavior, not personality.

For Example: Instead of saying “You are always disorganized,” maintain your neutral tone like “I have noticed the project timelines have not been updated recently. Can you please prioritize them currently?”

This way, you will keep your feedback behavior focused not personality focused.

• Timely Feedback

Timing is the key to providing feedback. Providing feedback in a tense or public environment can lead to embarrassment and resentment. So, you need to focus on timing, select the time when you and the recipient are alone, and can have a personal conversation. Consequently, you will foster a constructive environment for a positive work culture.

How To Give Feedback Effectively

Receiving feedback can be more challenging than giving. Here are some strategies to take the criticism constructively and for your improvement.

• Keep an Open Mind

It is commonly observed that a person becomes defensive when someone points out areas where there should be improvement. But it is of pivotal importance that you take the criticism with an open mind without interrupting. Primarily, feedback is meant to help you in self-improvement. So, you need to approach the feedback with the mindset of learning rather than judgment.

• Acknowledge the Feedback

Even if the feedback sounds harsh, thank the person for their input and show that you value their perspective. By doing this, you show maturity and a readiness to improve.

• Take Time to Improve

After receiving the feedback especially when it includes criticism, don’t feel pressured to respond. Take some time to think it over, and then start with follow-up questions or ideas on how you can improve yourself by implementing the suggestions provided. Your behavior manifests that you take the feedback seriously.

Feedback Delivery Planner

We have developed a customer Feedback Delivery Planner Tool to help you structure your feedback in a constructive, objective, and clear manner. This tool enables you to frame your feedback to bring effectiveness and thoughtfulness.