Trust your team and get out of the way
By Antoni Autumn is a time to set goals for the next year. If you set a proper goal you will increase performance by 15-30%. That's a lot. Make sure…
Podcast: Focus on Customer Experience
Sales. Customer service. Customer experience.Or as one company I worked for (a datacom distributor) said: "Service is our technology" Happy to have been a guest on the podcast Focus on…
The connected leadership podcast
The External Impact of Internal Relationships with Antoni Lacinai Andy Lopata's guest on this week's Connected Leadership Podcast is Antoni Lacinai, Global Keynote Speaker and Workplace Communication expert. Antoni's expertise…
Focus On Customer Experience
Honored to be a guest on Benjamin DelGrosso's podcast, here on Youtube: https://www.youtube.com/watch?v=FoxE-dwN3Yo
Virtual keynote: How to set goals and boost motivation
This one is for you who want to get tools on how to peak perform. Enjoy ^_^ https://www.youtube.com/watch?v=Ma2PqkBrY3w&feature=youtu.be&ab_channel=AntoniLacinai
How to separate goals from… something else
A short clip from a recent virtual keynote around goal setting and motivational boosters. https://www.youtube.com/watch?v=-IJRlZygGFY&ab_channel=AntoniLacinai
The servant leadership mindset podcast
I was recently a guest at dr. Lena Holmes's podcast "The servant leadership mindset podcast" where we talked about leadership and communication. My contribution to servant leadership: Do leaders serve…
Global keynote speaker Antoni Lacinai
You get the team and customers you deSERVE
Here is a true story that shows just how great you can serve clients if you have the right mindset: It was late Wednesday evening when I went into the…
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