Podcast: Creating the World’s Best Client Experience
I had fun talking to Alison K in her podcast on customer experience. Here it is. 47 minutes. Enjoy ^_^ Creating the World's Best Client Experience: Mastering Your Communication Super…
I had fun talking to Alison K in her podcast on customer experience. Here it is. 47 minutes. Enjoy ^_^ Creating the World's Best Client Experience: Mastering Your Communication Super…
I got in touch with Joe from Neon Jazz and his upbeat, energetic podcast. We agreed that I would be a guest on his show, and booked a time for…
Traci Chernoff and I had a very good conversation about how to get engagement up, even in uncertain times, and how communication was a core part of it. https://www.podplay.com/podcasts/bringing-the-human-back-to-human-resources-828114/episodes/126-can-toxic-personalities-ever-contribute-to-positive-environments-feat-antoni-lacinai-138630349
https://www.youtube.com/watch?v=fnrDMLp-Z0c&list=PL71efRkXmxOte09EpFS3ueG-YvbEcBReL&index=4 Nordic Business Forum Contest 2023 12 minues
By Antoni Communication is tricky. We walk around with this idea that people listen to what we say and really understand us.That's humor. How do you make sure you have…
When your communication is clear as mud … I love this story from my good friend Per, whose passion is all about motorcycles, and the faster the better. This interest…
Team Antoni Explains Getting praise do you like it? In my profession, you just got to get used to being judged, and fortunately for me, I do get a lot…
By Antoni Too many leaders put too much focus on efficiency. This creates one-dimensional leadership which can lead to stress, anxiety, and burnout. So I developed this simple formula called…
By Antoni You have the power to make people feel what you want them to feel, by what you say, how you look, how you listen, and what you do,…
By Antoni Autumn is a time to set goals for the next year. If you set a proper goal you will increase performance by 15-30%. That's a lot. Make sure…